Policies

General Cancellation Policy

As with all wilderness excursions our tours are subject to weather conditions. Point Reyes Outdoors, LLC reserves the right to change an itinerary or cancel any trip due to: weather, acts of god, or any unforeseen problems that would make the trip unsafe for its participants. In such cases, clients will be offered either credit toward a future trip or a full refund.

A PRO client may cancel or reschedule their tour or class up to 14 days prior to its scheduled date at no charge. If it is necessary for you to cancel within the 14 day cancellation period prior to your tour or class, your credit card will be charged for the full cost of the event. There are no exceptions to this policy.

Bioluminescence Tours

As with all wilderness excursions our tours are subject to weather conditions. Point Reyes Outdoors, LLC reserves the right to change an itinerary or cancel any trip due to: weather, acts of god, or any unforeseen problems that would make the trip unsafe for its participants. In such cases, clients will be offered either credit toward a future trip or a full refund.

A PRO client may cancel or reschedule their tour or class up to 21 days prior to its scheduled date at no charge. If it is necessary for you to cancel within the 21 day cancellation period prior to your tour, your credit card will be charged for the full cost of the event. There are no exceptions to this policy.

Group Bio Tour

As with all wilderness excursions our tours are subject to weather conditions. Point Reyes Outdoors, LLC reserves the right to change an itinerary or cancel any trip due to: weather, acts of god, or any unforeseen problems that would make the trip unsafe for its participants. In such cases, clients will be offered either credit toward a future trip or a full refund.

A PRO client may cancel or reschedule their tour or class up to 28 days prior to its scheduled date at no charge. If it is necessary for you to cancel within the 28 day cancellation period prior to your tour or class, your credit card will be charged for the full cost of the event. There are no exceptions to this policy.

Bioluminescence Camping

Cancellation Policy
As with all wilderness excursions our tours are subject to weather conditions. Point Reyes Outdoors, LLC reserves the right to change an itinerary or cancel any trip due to: weather, acts of god, or any unforeseen problems that would make the trip unsafe for its participants. In such cases, clients will be offered either credit toward a future trip or a full refund.

A PRO client may cancel or reschedule their tour or class up to 28 days prior to its scheduled date at no charge. If it is necessary for you to cancel within the 28 day cancellation period prior to your tour, your credit card will be charged for the full cost of the event. There are no exceptions to this policy.

Kayak Day Tour

As with all wilderness excursions our tours are subject to weather conditions. Point Reyes Outdoors, LLC reserves the right to change an itinerary or cancel any trip due to: weather, acts of god, or any unforeseen problems that would make the trip unsafe for its participants. In such cases, clients will be offered either credit toward a future trip or a full refund.

A PRO client may cancel or reschedule their tour or class up to 14 days prior to its scheduled date at no charge. If it is necessary for you to cancel within the 14 day cancellation period prior to your tour or class, your credit card will be charged for the full cost of the event. There are no exceptions to this policy.